Build Your Foundation
GBP Business Verified
This confirms to Google that your business is genuine, helping it trust your business in local search results.
▼GBP Profile Completed
A complete profile gives Google more information to understand your business and when to show it to potential customers.
▼GBP Services Added
Your services are clearly listed, helping Google understand what work you do and when to show your business.
▼Customer Permission Granted
A customer has given GDPR permission to receive future reminders and updates from your business.
▼Build Your Presence
First Google Post Published
Regular activity helps Google recognise that your business is active and should continue appearing in local search results.
▼First Google Post Approved
Your content matches your business and the standard you expect.
▼First Google Hands-Off Post
Your Google profile stays active without taking time away from your business.
▼First Facebook Post Published
Your business is reaching more people through regular Facebook activity.
▼First Facebook Post Approved
Your content matches your business and the standard you expect.
▼First Facebook Hands-Off Post
Your Facebook presence continues growing without taking time away from your business.
▼First Instagram Post Published
Your business is reaching more people through regular Instagram activity.
▼First Instagram Post Approved
Your content matches your business and the standard you expect.
▼First Instagram Hands-Off Post
Your Instagram presence continues growing without taking time away from your business.
▼GBP Discovery Searches
More homeowners are finding your business.
▼GBP Direct Searches
More people are searching for your business by name, showing your reputation is growing.
▼GBP Customer Actions
More people are calling, clicking and interacting with your profile, increasing the chances of choosing your business over your competitors.
▼Established Content Library
Your business now has a large content library that can be reused across your website, digital adverts and print marketing.
▼Established Online Presence
Your online presence now reflects an active, well-maintained and trusted business throughout the year.
▼Capture Every Enquiry
First Missed Call Recovered
A missed call has been followed up automatically by SMS, giving you another chance to win the work.
▼Job Details Captured
A customer's details have been captured by SMS while you were busy, saving you time chasing information later.
▼First Missed Call Converted
A missed call has turned into a confirmed booking instead of being lost.
▼First SMS Approved
Your text messages match your business and the standard you expect.
▼First Automatic SMS Sent
Your business is replying to enquiries without taking time away from your business.
▼Quiet Lead Followed Up
A customer who stopped replying has been followed up automatically, giving you another chance to win the work.
▼Booking Confirmation Sent
Customers receive a clear booking confirmation, reducing confusion and saving you unnecessary calls.
▼First Booking Approved
You approved your first booking before it was confirmed with the customer.
▼First Facebook Comment Reply
Your business responded to a Facebook comment automatically, keeping the conversation moving.
▼First Facebook DM Started
A Facebook conversation has moved into private messages where the enquiry can be handled properly.
▼First Facebook Booking Invite
A booking invitation has been sent through Facebook, making it easier for customers to book.
▼First Instagram Comment Reply
Your business responded to an Instagram comment automatically, keeping the conversation moving.
▼First Instagram DM Started
An Instagram conversation has moved into private messages where the enquiry can be handled properly.
▼First Instagram Booking Invite
A booking invitation has been sent through Instagram, making it easier for customers to book.
▼Build Your Reputation
First Customer Feedback Request
Your business has started collecting customer feedback after completed jobs.
▼First Review Invitation Sent
A happy customer has been invited to leave a Google review.
▼First Google Review Reply
A customer review has received a professional response from your business.
▼First Review Reminder
A reminder has been sent to a customer who hasn't yet left a review.
▼First Negative Review Alert
A negative review has been flagged so it can be dealt with quickly.
▼First Negative Review Response
A professional response has been prepared before the situation grows.
▼Bring Customers Back
First Follow-Up Sent
Your business followed up with a customer after the job without taking up your time.
▼First Annual Service Reminder
A previous customer has been reminded when their next service is due.
▼First Seasonal Reminder
Your business has reconnected with previous customers at the right time of year.
▼First Repeat Booking Reminder
A previous customer has been invited to book another job with your business.
▼First Returning Customer
A previous customer came back to your business instead of searching for someone new.
▼Building Something Bigger. You're probably not building your business just to stay exactly where you are. Maybe you want to stop relying on lead sites. you want enough work to bring another engineer on. want customers choosing you because of your reputation and not because you're the cheapest. you'd like to finish work and actually switch off, instead of spending your evenings thinking about Facebook posts, missed enquiries or chasing reviews. Or maybe you've got something much bigger in mind. A business that carries on without you doing every little job. A business you can pass on one day. or even a business you could eventually sell. Whatever that goal looks like, one thing is always true... Nobody builds a bigger business by staying the person who has to do everything. At some point, every successful business owner starts replacing jobs that don't need them, so they can spend more time doing the work that actually moves the business forward. That's exactly where HomeFix Network fits. We don't build your business for you. We don't promise overnight success. And we can't guarantee your results. What we do is take ownership of the jobs that are important to your business, but don't necessarily need to be done by you. The milestones below aren't promises. They're measurable moments that show your business becoming a little less dependent on you. Every one of them gives you back a little more time. A little more capacity. A little more opportunity. What you choose to do with that opportunity is entirely up to you. Some engineers stay happily on the tools for twenty years. Others build teams, fleets and businesses that outgrow them. Neither is right or wrong. But whichever future you're aiming for, every big business is built one measurable step at a time. That's what these milestones represent.
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